Free Shipping does not include livestock. After placing an order for a bird, a Golden Cockatoo sales associate will contact you to discuss your purchase and make sure the bird is appropriate for your lifestyle as well as making sure you understand the responsibilities that come with owning a parrot.

Please note that we do not ship live birds for free. (No, we cannot set them loose with your address and have them fly to you. Nice try!) Shipping a bird over long distances can be stressful to the bird. To help alleviate this stress, we include the following in our shipping costs: a carrier, traveling food and water cups, and a comfortable perch. We ship all birds "Freight Collect," which means that you will pay for the freight when you pick up your bird at the airport. Currently, shipping costs $140-$220 plus insurance.

All of our birds come with an extensive health guarantee: We guarantee that the bird you are acquiring is free from any harmful diseases and does not have excessive amounts of any harmful bacteria.

Testing expenses are your responsibility; should there be any minor health issues that require treatment, we pay for all medications and all medical treatment at a Veterinarian of our choice. If a Vet exam reveals a life-threatening disease or serious genetic issues, then we will either replace your bird or give you a full refund of the purchase price.

All of the above having been said, we will not nor have we ever sold a bird which we thought was ill. Since parrots hide when they are sick, we can not always determine the true health of a parrot visually. It is for this reason that we offer the above guarantee; you are not required to test your parrot, but if you do, we have a strong guarantee to insure that you are starting out with a healthy parrot.

We hope that you will continue dealing with us over the next 30-50 years so that we can be there for you by providing safe toys, proper diets, and non-toxic cages and play gyms for new parrot.

(Please note that all diagnostic testing is the responsibility of the buyer.)